Privacy Policy

Information we process

We process account identity, workspace membership, connected sites, submitted URLs, provider responses, usage records, billing identifiers, and credentials that you explicitly connect.

Support requests

When you submit the support and feedback form, we process the name, email address, request category, message, and optional website URL you provide so we can review and reply to your request. Never include passwords, API keys, OAuth tokens, or private credentials.

Optional website analytics

The website does not display an analytics permission prompt. Google Analytics runs only for browsers with a previously saved analytics opt-in. If allowed, it processes aggregate usage events to help us understand website performance. Advertising storage, ad personalization, and Google Signals are disabled. A browser Global Privacy Control or Do Not Track signal is treated as a decline. Visitors can remove a saved analytics choice by clearing this site’s browser storage.

Google account and Search Console data

Google sign-in uses your basic profile and email to create and maintain your account. Connecting Google Search Console is optional and separately requests read-only access to verified properties and indexing reports. We use this data only to display the diagnostics you request. We do not sell it or use it for advertising. IndexMyWebsite’s use and transfer of information received from Google APIs follows the Google API Services User Data Policy, including its Limited Use requirements.

Anonymous visit analytics

Our own Background analytics records anonymous visits and product actions to understand site usage. It respects browser Do Not Track signals and is separate from optional Google Analytics.

Credentials

Connected service-account credentials and OAuth tokens are encrypted before durable storage and are never intentionally included in logs or returned to the browser. You can remove a connection from workspace settings.

Service providers

We may use DigitalOcean for hosting, Amazon SES (or Resend when configured) for transactional and support email delivery, Google and IndexNow-compatible services for requested provider operations, Google Analytics for consented aggregate usage measurement, and Stripe for billing. Each provider processes data under its own terms.

Retention and deletion

Operational history is retained while your workspace is active. Contact support to request help, an export, or deletion.